1. Information We Collect

We only collect information necessary to deliver our services or communicate with potential customers.

This may include:

• Name and contact details (email, phone number, business address)
• Booking information (service type, date, location)
• Communication history (emails, messages, enquiries)

We do not collect sensitive personal data (e.g., health, financial, biometric, or children’s data).

2. How We Use Your Information

We use your information to:

• Provide mobile detailing services
• Respond to enquiries
• Manage bookings and scheduling
• Send relevant updates (e.g., availability, reminders, follow‑ups)
• Improve customer experience

We do not sell, rent, or share your data with third parties.

3. How Long We Keep Your Data

We keep customer information only for as long as necessary to:

• Provide services
• Maintain accurate business records
• Meet legal obligations

If you stop using our services, you can request deletion at any time.

4. Your Data Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Ask how your data is used

To exercise any of these rights, contact us at: info@backtofresh.co.uk

5. Marketing & Communication

We may contact:

• Existing customers with relevant updates
• Businesses or individuals who may benefit from our services (cold outreach)

All recipients can opt out at any time by replying “STOP” or requesting removal.

Our email practices are GDPR compliant and respectful.

6. How We Protect Your Data

We take reasonable steps to keep your information secure, including:

• Password‑protected devices
• Limited access to customer information
• Secure storage of digital records

7. Contact Us

If you have questions about this policy or how your data is handled, contact: info@backtofresh.co.uk